ILONA HELE.N LADO ( Hessenberger/Huber-Jakunyenkova//  German-Russian descent, but Hungarian/EEA RESIDENCE+ 16 years  recognised by the Pension Service contributions towards FULL UK  pension+ 15 years EEA INCL UNIVERSITY GRADUATE  and PROFESSIONAL CAREER IN GERMANY,RUSSIA AND HUNGARY)	            
Phone being 24/7 on call/ emergency calls welcome: (0044if from abroad without dialling the 0):          
Tel: 00 44 7494522942
ilonahelenlado@rambler.ru   , ilonahelenlado1968@gmail.com  
Skype= ilonahelenlado1968
PERSONAL PROFILE:
I'm a hardworking, assured, targeted and focused, able, /capable to work towards targets adaptable, high skilled intellectual graduate with 30 years’ admin experience as multilingual agent across the EEA/EU27 &UK, enjoys exceeding targets,  pro-actively looking for ways to do things better and be relied on to take ownership and see through a task accurately with attention to detail  My main strength drives me at work is my customer/service user, client’s focus, I'll always go out of my way to impress! Proficient in ICT, offering a wealth of transferable skills, and with updated DBS enhanced certificate (each year Update Service renewed)  with all HSC/support related certificates annually updated at all Legal Self -managed with full renewed liability insurance as well 
Sept 2021 -May 2022 temporarily the year covid19 overshadowed waiting for remotely online multilingual communication professional: socially -indoors studying part time towards my BSc, BA Forensic and Social Psychology degree. (Academic Reference by the Open University and same landlord (16yrs) character referenced)
07th June - Godalming, Surrey, Robyn/GreenArrow@07873967022
03rd -10th May 2022 =Penzance/Cornwall / for Bluebird Care/West Cornwall@ 07833463299
21st April – 02nd May 2022 -Lead Care, Cambridgeshire, Hitchin@Marina@07930 914453
07th -15th April 2022 Abingdon/ Oxford Didcot Parkway / HomeHelpers, Lesley@07768 635093
17th March – 29th March 2022= Exeter (Southern) SLIC) @ B.B.C Teignmouth, Andrew Michelle Green@07884 303031
03rd March – 15th March 2022 in Weymouth (Southern) SLIC) 07528 710 348
24th Feb- 28th Feb 2022 = short family respite cover, Active Assist (Nicky@ 01903507801, daughter (Ruth)@ 07536 107138.
31st Jan- 06th Feb 2022 Amersham , Buckinghamshire, 1 week, Ashridge Homecare, Agata Sepien (agata.sepien@ ashridgehomecare.co.uk)
17th Jan- 24th Jan 2022 = Weymouth ( 1 week respite through introductory> Hannah@07782539891
16th Dec 2021- 03rd Jan 2022 Shereen/ I-Care Ltd / Bexhill-on -Sea
24th Nov 2021 – 16th Dec 2021 = Southampton / respite live-in cover
25th Oct – 01st Nov 2021 TU Care Ltd ( e-mail : jo.doxton@tucare.co.uk) 
20th Oct – 25th Oct 2021 Wilson` Care ,Chelmsford,@07578 543120.
15th Aug- 22th Aug2021  for Apex Healthcare /Reading Berkshire, Tel:0118 3913542+
27th July – 29th July 2021 /Romsey SO51 6AD/ /Winchester ,Hampshire 
18th July – 24th July 2021 Aylesbury/ Buckinghamshire/
05th July – 18th  July Live-in shift for Apex Healthcare /Reading Berkshire, Tel:0118 3913542
04th June- 11th June 2021  live-in through Prime/Eastbourne in Thun bridge Wells, info@primerecruitmentltd.co.uk
10th May- 14th <May 2021 Maidenhead, Berkshire – live0in covering for the family `s absence due to their emergency commitments. (Compact Care Slough, London, Live-in PoC) @01753 965 601; 07477912050
16th April -26th April 2021 Bristol/ Keynsham (Compact CareSlough, London,Live-in PoC)@01753 965 601; 07477912050
12th – 15th April 2021= Training – week //Training-Passport -national valid with Home Instead /Farnborough: 
mahdi.kaz@homeinstead.co.uk          tony.docker@homeinstead.co.uk
01st Jan- 29th March 2021 = LOCKDOWN / Covid19= no work but (P/T Student, see Academic Summary Reference with the Open University I have been studying since 2017/18 for my BSc/MA degree with)
10th Dec -21st Dec 2020 12 days live-in with a 101years old within a warden 1bed-flat in SN10 postcode (Swindon agglomeration)
01st Oct 2020 Academic year started – Open University, Stage 2 (Academic reference of progress of my BPS accredited Psychology (BSc ) available upon request 
15th Sept – 29th Sept 2020- Tunbridge Wells, respite Live-in PoC on behalf of Prime Recruitment Eastbourne @07596 647 908
28th Aug – 11th Sept 2020 – live-in PoC returned to Crewe/KP reference with Mr Ch. Hayles@07753137925
17th Aug- 23rd Aug 2020 live-in respite one (1) week @RG2 8HJ (managed by GoodOaks, with family next of kin to support referencing process: Diane @07980776035 e-mail: sue@stmichaelsfellowship.org.uk
August 2020- June 2021 Academic Commitments with 2x 60credits (at UNIVERSITY, due to which I am available for only TWO weeks on&off rotations around nationwide and France live-in PoCs.
18th March – ongoing  KP Live-in PoC Portsmouth reference with Mr Ch. Hayles@07753137925 ; DN /Nicky professional medically trained reference for my last FIVE (5) at one live-in PoC experience and signed of as expert at Level 6 including Self -employed Live-in PA @078 76 230 749)
25th Feb – 10th March 2020 KP Live-in PoC, Crewe, Cheshire reference with Mr Ch. Hayles@07753137925 
06th Feb -11th Feb 2020 PoC live-in St Albans. 13th Feb-18th Feb= Canterbury reference @ Senior HCA,work colleague capacity at the PoC  Ms Marcella Hegyesdi@ 07525006792 and supervisory live-in wend in Bromley Greater London : 21st -24th Feb2020.
Jan 2020 -06.01-15.01.- on loan to Bristol within the CSN Group employment; and tried 3days live -in extremely complex -advanced dependency double -couple: 16.01.-19.01.2020 in Maidenhead@SL6. (Bluebird-franchise) 
Dec2019L: 18.12.-24.12.2019 = edyn. care/ private self -managed allocation to Norwich/Acle (to an extremely complex, stage 4 terminal case which during the one week after hospital discharge deemed to be NOT to be fit for discharge at all, based on clinical /medical Concilium agreements 
                    06.12.-09.12.2019 Shire HCS Hemel Hempstead (HP1) = this was a nice live -in. 
Nov 2019 – covered one week in Chelmsford (P.o. C for Sugarman s Health and wellbeing) and one (1) week for Retain Healthcare @SP 10 in Andover. - both placements turned out to be initially run by service managements for their service commission to be met – whilst I prefer to be working consistently committing to one and same care support recipient at least for SIX (6) months to twelve (12) months at one live-in placement as MAIN /PRIMARY live-in care and personal assistant professional. 
Aug 2019 – live-in placements with Care watch CSN Group /Brighton & My Life;1st placement from the 10th of Sept-24th Sept 2019 followed by from the 27th Sept-21st Oct 2019 Worthing, West Sussex (Reference available from son Mr A. Goodfellow@ 07491886972.
From Aug 2018-June 2019 I have started my live-in journey in the Southwest, incl London my DBS is on the Update Service =with 21company-checked-updates entries out of 10 induction weeks with shorted /longer/ rehab-respite live-in placements throughout with following breakdown:
1. Virginia Waters /Surrey, Greater London, high complex (English female) = 1week.
2. North Finchley, London, low, respite (German gentlemen) = 1week
3. Gravesend, Kent (Hindi, gentlemen, high complex = 2weeks 
4. Brighton, Lancing (English elderly-female, low -early stages of Alzheimer’s = 1 week 
5. Clacton-on Sea (supported living style with 5other service user-housemates= 1week respite) 
6. West Byfleet (Chenash Ltd , Waking -live-in 1week: 11.03.-18.03.2019 (advanced Parkinson’s, English male fluent in French) 
7. Farncome, Surrey (medium dependency, Engl female) = 2weeks=holiday cover=Dec 2018-Jan2019
8 Eastbourne. 01st March 2019 - 15th April (end of life, CHC managed, Italian origin female) as respite part time total; 4weeks cover for the main.
9. Havering /Romford (23.04.-17.06.2019 (Dr Rolfe is the N,o,K son providing professional reference for live-in with mum (92) = 8weeks=Reference@ Son,Mr S.Rolfe @07421272298 
Total:21(twenty-one-) + 10 weeks training. (= total 30weeks out of 52))
From Feb 2018 – July 2018 MoJ (contracted to: J-Anne Interpreting & translations Ltd, Birmingham, Solihull) as Level 4 qualified Linguist with Russian French-Hungarian-German<>English.
From Sept 2017 up to date enrolled with Open University for degree course BSc Forensic Psychology, p/t -distance learning -online studying remotely with eTMA/EMA submissions. (Academic Reference regularly updated/ uploaded available) 
From Feb 2017 – retour / part time waking nights with Iverscare Services Ltd (same as underneath :2015-up2date)
From March 2016 – April 2017 have been live-in support worker in the Wigan area allocated to this 12months placement by Preferred Care Solutions @01772 208040 and 01925 899405.
From Sept 2013- freelance translator for all active interpreting/translations’ agencies (part time) with currently since March 2015 -Iverscare Services as part -time night support worker on allocations (01925 899405, e-mail: takunda@iverscareservices.co.uk) part time-waking night &supported living worker. character reference landlord (14 years by 2021/22 (0161 7955301 ask for Mr. Sheldon Lee.
August  2008 – Dec 2015 ongoing (part time)  Manchester City Council's mfour translations-ongoing ,part time working on various assignments with the Level 4 customer/clients support   translator German, Russian, Hungarian, English - professional and French, Italian trainee.0161 234 3193,e-mail: m.four.translations@manchester.gov.uk (0161 2343193)
Febr2012-July2013 Alliance Francaise, DALF Diploma refreshing course. Business and Administration Level 2 course alongside my multilingual-work practice as interpreter/translator (German-Russian-Eng.-French-Hungarian) for more than one employer 
June12- March13Uk-Open-Learning Ltd Health and Social Care, Level 4 e-mail: ss@uk-open-learning.co.uk
Oct 2012-ongoing (part-time)	Telephone Interpreting. Ref LinkedIn. available, conference- audio-visual from confidential 
Jan 2012- ongoing (part –time)     Alan Howraman @Worldwidelanguages ( attached refee form has been filled in.
July 2012	Training Passport (ELS) with Warrington Borough council (WBC), Level 2
March-April 2012--	Action Therapy and Training, “Common Induction Standards and Training Programme by John Fernley,
February 2012- Jul y 2012	Residential PAR – Residential Care home for the Elderly, Warrington, WA4    2EN, under ownership of Mrs P. A. Roberts RGN, 01925 602453(retired in 2012)
February 2011; Sept 2012              	Pennine Acute Trust- multilingual-link worker with the NHS, Interpreter/translator German, Russian,Hungarian,English - professional and French, Italian trainee ,Referees @Nayla Malik Ethnic Health Team 1st Floor, Health Records Building,, Pennine Acute Hospitals NHS Trust, Royal Oldham Hospital, Rochdale Road, Oldham   OL1 2JH : (Internal) 78770 or (External) 0161 778 5939 Fax: 0161 627 8119 Email:Nayla.malick@pat.nhs.uk
October 24th&25th, 2009          	TEFL-Certificate in teaching English as a foreign language for ESOL students.		Reference at joe@teflengland.co.uk
Oct2009- Febr 2012	A24Group:  Support (family and single person’s) support worker, and care staff reference available:
	zanele.ntobongwana@ambition24hours.co.uk
	zaakirah.rahman@a24group.com
	tiaan.olivier@nsofuk.com
	or at their designated A24group mobile Nr.@07781484000

May 2008 – Aug 2012 	Language Empire North Interpreter/Translator- German, Russian, Hungarian, Italian, French, English.
	For booking me call the booking line: 07872600050 or 
	e-mail request to : adminnorth@language-empire.com
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22nd September2008-January 2009	 Customer Service Advisor Training& Contract with RANDSTADCCS/LBM/SDG /Call Center Customer Service Agent/Advisor.
	Reference @Gary Ross/ LBM 077 10 489 495
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24th-25th July 2008 and August2008	C.I.E.H.Certificate 
(Educe-caring for the Community (U.K.I.M., 425 Cheetham Hill Road Manchester, M8 0PF)
	Food&Hygiene/Food Safety CIEH Level 2.
June 2008- October 2008	Blue Arrow/*TATE, Manchester registered worker for various temp assignments, admin/PA/ office etc. temp/perm assignments 
					(Trafford Centre, Bodyshop, o2, apple, Sodexo,City 						Centre,BUPA/at Salford,GAP Stores, etc.)
					Ref at Branch Manager Alison Jones at 								alison.jones@tate.co.uk
14th Febr.2008- 27th May 2008 	Belle Case Registered Agency temporary assignments.
01.Nov. 2007 - 04th February 2008	Southern Cross, Care & Support Staff Littleborough. Professional Reference upon request available at Mr.H.E. 07960474134 (see reference attached)
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01.Nov.2007   - 31st March 2008	Ashbourne Homes - as bank care staff member. Rochdale, Norden.
07thOct. 2007- 	HAYS Office Support, Rochdale,Lancashire,UK.
13th May 2007-30th Sept. 2007        	Home Care P.A./Driver / at HX3.   West Yorkshire (ref.upon request available)
14th Feb. 2007- 13th May 2007	MOYLES Hotel, Hebden Bridge, HX7./  Room attendant/Service & 'Wash (Laundry) Angel'
	Duties included tidying& making up rooms, servicing  hotel guests in a busy 4* boutique hotel, looking after the laundry upon highest standards and requirements where attention to detail and good customer service skills are essential, and any other further duties upon inquires and requirements ran by a small family unit and owned by a family ownership establishment
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PREVIOUS EMPLOYMENTS:
14th May 2006 – Febr.14th 2007	Holly (Social) House Community Interest Company (short: C.I.C), Doncaster, South Yorkshire
Ho(s)tel Manager, volunteer support worker with young adults (reference available)
Responsible for placing residents and managing their tenancies, organizing all repairs, collecting weekly rents in excess of £1000, and providing a weekly account of events and monies collected.
01st Jan.2006 (Started back)–volunteer worker 13th May 2006 InterEuroShow,EU  (ref.available)
Administration/Office Support
Duties included establishing and maintaining relations with foreign partners, researching new partners and customers, and translation of documents and contracts.  The post also involved travel throughout the European Union as an interpreter / assistant.
22nd Oct. 2003 – 28th Febr. 2006	Arvisura Zrt, Hungary (ref.available)
Language Consultant / Tutor (responsble for delivering of quality German-English language classes (reference upon request available)
Responsible for establishing and delivering effective teaching methods, from elementary to upper intermediate level, to a range of clients from businessmen to adults with learning difficulties.
10.thJune 2002 – 30th Sept 2003	Friedrich Naumann Foundation, Hungary (ref. available) Admin/Accounts/Assistant/Office Support (familiar with and working towards UK recognized computerized account system like SAGE in the UK with further training and enhancements)
Responsible for processing in/and out/ invoicing and general office duties, written and oral interpretations and translations.
2000 – 2002	Student Service Dept. Hungary (ref. available) Student Advisor
Responsible for the co-ordination and daily communications of overseas students coming to Hungary, including the translation of contracts and agreements.
1998-2000	Music Art Spect. Ltd, Hungary (ref. available) Interpreter Assistant
Responsible for research of new partners and customers, and translation / interpretation duties throughout the EU.
1996 – 1998		Wurth-Kende Ltd, Hungary   (ref. available) Interpreter / Liaison Officer
Responsible for maintaining effective relations with partners, customers and producing factories.  Duties involved written and oral interpretations and translations mostly in Italian, German and French.
1995 – 1996		ETRIK Ltd, Germany German Interpreter Responsible for interpreting documents and contracts within the construction industry.
1994 – 1995		Katedra Langage School, Hungary
Language Teacher
Responsible for teaching German and English to young adults aged 16+
EDUCATION & TRAINING:
2004-2005	Psychology Studies (academic)
2002		French Politics in the EU - Summer Course (academic)
1999		German Language Diploma (GDS-Sprachdiplom,LMU Munich,Germany)
1993		German / Russian / Psychology (BA of Arts in Human Sciences)
1988		Teachers’ Training College, Russia German / English / Psychology
1986                         Secondary Professional Degree-Foreign Language Assistant/Correspondent 
1985                         Jozsef Attila Primary and High School accredited to Moscow, Russia
Languages:
German	International Advanced Level Degree/ Diploma (CE C1)
French 	International Advanced Level Degree/ Diploma (CE C2)
English 	Negotiating / Advanced Communications (Council of Europe Level C2)
Italian 		Negotiating / Intermediate Level (Council of Europe Level B2)
Slovakian 	Basic Understanding 
Portuguese 	Basic Understanding
INTERESTS
An avid reader of psychology, classical and contemporary literature, I also collect language games and other educational materials to ensure I remain up to date and able to meet the continuously developing requirements of the changing world. I enjoy travelling, and making use of the Internet for research and postgraduate purposes to upgrading myself, etc.
Full, clean driving license, driving test passed in June 1994.
IT literate, fully proficient in the use of most Microsoft Office packages, including Word and Excel